SYSTEM AND METHOD FOR INITIATING HUMAN COMMUNICATION

    公开(公告)号:US20240305709A1

    公开(公告)日:2024-09-12

    申请号:US18181606

    申请日:2023-03-10

    申请人: Truist Bank

    发明人: Barath Jayaraman

    IPC分类号: H04M1/72436 H04W4/12

    摘要: A system including a computer with at least one processing device and at least one memory device, wherein the computer executes computer-readable instructions, and a network operatively connecting the computer to at least one user device. Upon execution of the computer-readable instructions, the at least one processing device is configured to: transmit, via the network, at least one electronic communication to the at least one user device, the electronic communication including a user selectable mechanism for requesting direct communication; display the at least one electronic communication on the at least one user device; and initiate at least one direct communication from at least one agent when the user selectable mechanism is selected.

    MULTI-MODAL APPROACH TO PROVIDING A VIRTUAL COMPANION SYSTEM

    公开(公告)号:US20240296058A1

    公开(公告)日:2024-09-05

    申请号:US18115960

    申请日:2023-03-01

    申请人: Thomson Licensing

    摘要: An intelligent notification system/virtual companion system provides an intelligent notification to a client device associated with a user so as to improve the quality of service to a user. Rather than send a user monotonous or routine reminders that do not reflect current or timely information, the intelligent notification/interaction is based on user data associated with the user. By aggregating user data associated with a schedule of the user, the intelligent notification/interaction system can generate an intelligent notification that provides information to the user that is useful and pertinent. For example, a user may have already completed a regularly schedule and as such no reminder is necessary. The intelligent notification/interaction can, in lieu of a reminder, send the user a encouraging or informative intelligent reminder. In this way, a user is not inundated with stale reminders but rather receives accurate, relevant and information intelligent notifications and interactions.

    USER CONTACT CONTROL IN A NETWORK APPLICATION

    公开(公告)号:US20240244061A1

    公开(公告)日:2024-07-18

    申请号:US18156248

    申请日:2023-01-18

    申请人: Snap Inc.

    发明人: Rudd Fawcett

    IPC分类号: H04L9/40 H04M1/72436

    摘要: A method for managing a contact list on a client device to enable user control of access to contacts. These processes include actions in response to a request to access user contacts. The method presents contact selection options on a client device, where the selection or control element allows for multiple controls. The user selects all, none or a subset of a user contact list and may control how the information is used by the network service.