ORDER SUPPORTING APPARATUS, CONTROL METHOD FOR AN ORDER SUPPORTING APPARATUS, ORDER SUPPORTING SYSTEM, AND COMPUTER READABLE STORAGE MEDIUM
    5.
    发明申请
    ORDER SUPPORTING APPARATUS, CONTROL METHOD FOR AN ORDER SUPPORTING APPARATUS, ORDER SUPPORTING SYSTEM, AND COMPUTER READABLE STORAGE MEDIUM 有权
    订单支持设备,订单支持设备的控制方法,订单支持系统和计算机可读存储介质

    公开(公告)号:US20080126228A1

    公开(公告)日:2008-05-29

    申请号:US11944913

    申请日:2007-11-26

    IPC分类号: G06Q10/00

    摘要: An order supporting apparatus connected to a monitoring apparatus over a network, the monitoring apparatus determining a supply status of devices in the network and sends supply shortage information regarding at least one of the devices determined to have a supply shortage to the order supporting apparatus. In particular, the order supporting apparatus includes a device information storage part that stores device information describing whether each device is monitored as a monitoring target, and maintenance contract information of each device, and a determination part that determines, based on the device information, whether each device is subject to the maintenance contract when the order supporting apparatus receives the supply shortage information. Further, the determination part deselects, in the device information, a device as the monitoring target when the device is determined to have a supply shortage by the monitoring apparatus.

    摘要翻译: 一种通过网络连接到监视装置的订单支持装置,所述监视装置确定网络中的设备的供应状态,并且发送关于被确定为具有供应不足的订单支持设备的至少一个设备的供应不足信息。 特别地,订单支持装置包括:设备信息存储部,其存储描述每个设备是否被监视作为监控对象的设备信息;以及每个设备的维护合同信息;以及确定部,其基于设备信息来确定是否 当订单支持设备接收到供应不足信息时,每个设备都受到维护合同的约束。 此外,当确定装置被确定为具有监视装置的供应不足时,确定部件在装置信息中取消选择作为监视对象的装置。

    INFORMATION PROCESSING APPARATUS, PROCESS CONTROL METHOD, AND PROCESS CONTROL PROGRAM PRODUCT
    6.
    发明申请
    INFORMATION PROCESSING APPARATUS, PROCESS CONTROL METHOD, AND PROCESS CONTROL PROGRAM PRODUCT 审中-公开
    信息处理设备,过程控制方法和过程控制程序产品

    公开(公告)号:US20110134481A1

    公开(公告)日:2011-06-09

    申请号:US13028263

    申请日:2011-02-16

    IPC分类号: G06F3/14

    摘要: A disclosed information processing apparatus includes an information processing unit configured to operate as a daemon process; an information displaying unit configured to operate as a process different from the daemon process and display a screen relevant to the information processing unit; a first ending unit configured to end the information displaying unit due to a first factor; and a second ending unit configured to end the information displaying unit due to a second factor different from the first factor. The information displaying unit ends the information processing unit in the event of receiving a request to end from the first ending unit and the information displaying unit does not end the information processing unit in the event of receiving a request to end from the second ending unit.

    摘要翻译: 公开的信息处理设备包括:信息处理单元,被配置为作为守护进程操作; 信息显示单元,被配置为作为与所述守护进程不同的处理进行操作,并且显示与所述信息处理单元相关的屏幕; 第一结束单元,被配置为由于第一因素而结束信息显示单元; 以及第二结束单元,被配置为由于与第一因素不同的第二因素而结束信息显示单元。 信息显示单元在从第一结束单元接收到结束的请求的情况下结束信息处理单元,并且在从第二结束单元接收到结束的请求的情况下,信息显示单元不结束信息处理单元。

    ORDER SUPPORT SYSTEM, DEVICE MONITORING METHOD, AND PROGRAM PRODUCT
    7.
    发明申请
    ORDER SUPPORT SYSTEM, DEVICE MONITORING METHOD, AND PROGRAM PRODUCT 有权
    订单支持系统,设备监控方法和程序产品

    公开(公告)号:US20080140646A1

    公开(公告)日:2008-06-12

    申请号:US11946482

    申请日:2007-11-28

    IPC分类号: G06F17/30 G06F15/173

    摘要: In a disclosed order support system, devices connected to a communication network are searched for and device information is acquired from each of the found devices. Specified information used for extracting devices to be monitor target candidates is obtained, which is specified according to a predetermined attribute in the device information. Based on the obtained information, devices to be monitor target candidates are extracted from among the found devices. A list of the extracted devices is displayed, and devices to be monitor targets are selected. Status information of a consumable element in each monitor target device is acquired and sent to an order-support apparatus. The order-support apparatus creates an e-mail including a URL of a website used for ordering the consumable element detected as being deficient according to the received status information, and sends the e-mail to an e-mail address associated with the device with the deficient consumable element.

    摘要翻译: 在公开的订单支持系统中,搜索连接到通信网络的设备,并从每个找到的设备获取设备信息。 获取用于提取作为监视目标候选的设备的指定信息,其根据设备信息中的预定属性来指定。 基于所获得的信息,从发现的设备中提取要监视目标候选的设备。 显示提取的设备的列表,并选择要监视目标的设备。 获取每个监视目标设备中的可消耗元件的状态信息并将其发送到订单支持设备。 订单支持装置根据接收的状态信息创建包括用于订购被检测为不足的可消耗元素的网站的URL的电子邮件,并将该电子邮件发送到与该设备相关联的电子邮件地址 消耗品不足。

    Ordering support system, ordering support apparatus, device monitoring apparatus, ordering support method, device monitoring method, and computer-readable medium
    8.
    发明申请
    Ordering support system, ordering support apparatus, device monitoring apparatus, ordering support method, device monitoring method, and computer-readable medium 审中-公开
    订购支持系统,订购支持设备,设备监控设备,订购支持方式,设备监控方式和计算机可读介质

    公开(公告)号:US20070255628A1

    公开(公告)日:2007-11-01

    申请号:US11785544

    申请日:2007-04-18

    IPC分类号: G06Q30/00

    CPC分类号: G06Q30/06 G06Q30/0601

    摘要: An ordering support system is disclosed. The ordering support system includes a device monitoring apparatus that retrieves a device information item about a device connected to a network and a status information item about a consumable of the device, determines whether the consumable is depleted based on the status information item, and sends, if the consumable is determined to be depleted, the device information item and the status information item to an ordering support apparatus. The ordering support system further includes the ordering support apparatus that receives the device information item and the status information item from the device monitoring apparatus, creates an electronic mail message including a URL indicating a Web page for ordering the consumable determined to be depleted, and sends the electronic mail message to a pre-registered mail address associated with the device.

    摘要翻译: 公开了订购支持系统。 订购支持系统包括检索关于与网络连接的设备的设备信息项和关于设备的消耗品的状态信息项的设备监控设备,基于状态信息项确定消耗品是否耗尽, 如果消耗品被确定为耗尽,则将设备信息项和状态信息项提供给订购支持设备。 订购支持系统还包括从设备监控设备接收设备信息项和状态信息项的订购支持设备,创建一个电子邮件消息,该电子邮件消息包括指示用于排序被确定要耗尽的耗材的网页的URL,并发送 电子邮件消息发送到与设备相关联的预先登记的邮件地址。