USER INTERFACE FOR ACCESSING MESSAGES
    1.
    发明申请
    USER INTERFACE FOR ACCESSING MESSAGES 审中-公开
    用户接口访问消息

    公开(公告)号:US20140082524A1

    公开(公告)日:2014-03-20

    申请号:US13856889

    申请日:2013-04-04

    Abstract: Described herein are systems and methods for providing a message UI engine for accessing messages on a message system. The message system may comprise a message storage system (that store messages of varying types and formats, such as fax, text, voice/audio, video, and picture messages) and a message access system. The message UI engine is configured by a Flash media UI file for accessing messages and associated message information by interacting with the message access system. The Flash media UI file does not comprise any markup language and comprises only Flash® instructions. The Flash media UI file also comprises a plurality of embedded applications for presenting the plurality of different message types, each embedded application comprising only Flash instructions. The associated message information may be stored and transmitted in a non-markup language format, such as comma-delimited format. The messages and message information may be transmitted using a non-HTTP protocol.

    Abstract translation: 这里描述了用于提供用于访问消息系统上的消息的消息UI引擎的系统和方法。 消息系统可以包括消息存储系统(其存储不同类型和格式的消息,例如传真,文本,语音/音频,视频和图片消息)和消息访问系统。 消息UI引擎由Flash媒体UI文件配置,用于通过与消息访问系统交互来访问消息和相关联的消息信息。 Flash媒体UI文件不包含任何标记语言,仅包含Flash®指令。 Flash媒体UI文件还包括用于呈现多个不同消息类型的多个嵌入式应用程序,每个嵌入式应用程序仅包括Flash指令。 可以以非标记语言格式(例如以逗号分隔的格式)存储和发送相关联的消息信息。 可以使用非HTTP协议来发送消息和消息信息。

    Centralized Status Server for Call Management of Location-Aware Mobile Devices
    2.
    发明申请
    Centralized Status Server for Call Management of Location-Aware Mobile Devices 有权
    集中式状态服务器,用于定位感知移动设备的呼叫管理

    公开(公告)号:US20120021750A1

    公开(公告)日:2012-01-26

    申请号:US13245837

    申请日:2011-09-26

    Abstract: Systems, methods and computer program products for utilizing location information in a virtual private branch exchange (vPBX) system are described. In some implementations, the vPBX system can use the location information to determine an availability status of a user of a mobile device (e.g., out of the office, in the office, at home, busy, and the like). The vPBX system can obtain the geographic coordinates of the mobile device and correlate these coordinates with known coordinates for locations associated with the user (e.g., the user's office, home, or other predefined locations). An inference of the user's availability can then be determined based on the correlation (e.g., whether the user is currently out of the user's office, at the user's home, or at another location). The user's availability can be made available to other users associated with the vPBX system, and can be used for call management (e.g., routing).

    Abstract translation: 描述了在虚拟专用小交换机(vPBX)系统中利用位置信息的系统,方法和计算机程序产品。 在一些实现中,vPBX系统可以使用位置信息来确定移动设备的用户的可用性状态(例如,在办公室中,在办公室中,在家中,忙碌等)。 vPBX系统可以获得移动设备的地理坐标,并将这些坐标与用户(例如,用户的办公室,家庭或其他预定位置)相关联的位置与已知坐标相关联。 然后可以基于相关性(例如,用户当前是否在用户的办公室,在用户的家中,或在另一位置)来确定用户的可用性的推断。 可以将用户的可用性提供给与vPBX系统相关联的其他用户,并且可以用于呼叫管理(例如,路由)。

    CENTRALIZED STATUS SERVER FOR CALL MANAGEMENT OF LOCATION-AWARE MOBILE DEVICES
    3.
    发明申请
    CENTRALIZED STATUS SERVER FOR CALL MANAGEMENT OF LOCATION-AWARE MOBILE DEVICES 有权
    集中式状态服务器,用于定位智能手机的呼叫管理

    公开(公告)号:US20100183134A1

    公开(公告)日:2010-07-22

    申请号:US12626075

    申请日:2009-11-25

    Abstract: Systems, methods and computer program products for utilizing location information in a virtual private branch exchange (vPBX) system are described. In some implementations, the vPBX system can use the location information to determine an availability status of a user of a mobile device (e.g., out of the office, in the office, at home, busy, and the like). The vPBX system can obtain the geographic coordinates of the mobile device and correlate these coordinates with known coordinates for locations associated with the user (e.g., the user's office, home, or other predefined locations). An inference of the user's availability can then be determined based on the correlation (e.g., whether the user is currently out of the user's office, at the user's home, or at another location). The user's availability can be made available to other users associated with the vPBX system, and can be used for call management (e.g., routing).

    Abstract translation: 描述了在虚拟专用小交换机(vPBX)系统中利用位置信息的系统,方法和计算机程序产品。 在一些实现中,vPBX系统可以使用位置信息来确定移动设备的用户的可用性状态(例如,在办公室中,在办公室中,在家中,忙碌等)。 vPBX系统可以获得移动设备的地理坐标,并将这些坐标与用户(例如,用户的办公室,家庭或其他预定位置)相关联的位置与已知坐标相关联。 然后可以基于相关性(例如,用户当前是否在用户的办公室,在用户的家中,或在另一位置)来确定用户的可用性的推断。 可以将用户的可用性提供给与vPBX系统相关联的其他用户,并且可以用于呼叫管理(例如,路由)。

    DATABASE FAILURE DETECTION AND RECOVERY FOR CALL MANAGEMENT SYSTEM
    4.
    发明申请
    DATABASE FAILURE DETECTION AND RECOVERY FOR CALL MANAGEMENT SYSTEM 审中-公开
    数据库故障检测和恢复呼叫管理系统

    公开(公告)号:US20100128861A1

    公开(公告)日:2010-05-27

    申请号:US12626168

    申请日:2009-11-25

    CPC classification number: H04M3/2254

    Abstract: Methods, systems, apparatus and computer program products for managing calls using a call management system are described. The call management system can receive a call from a communication device and directs the call to a call database containing configuration information for supporting outbound calls. If the call management system detects or obtains notification of a failure associated with the call database, the system automatically bypasses the call database and makes the outbound call using default configuration and call routing information. A second or backup database is used to log call details which can be copied or moved to the call database after the call database is back in service.

    Abstract translation: 描述了使用呼叫管理系统管理呼叫的方法,系统,装置和计算机程序产品。 呼叫管理系统可以从通信设备接收呼叫,并将呼叫引导到包含用于支持出站呼叫的配置信息的呼叫数据库。 如果呼叫管理系统检测到或获取与呼叫数据库相关联的故障通知,系统将自动绕过呼叫数据库,并使用默认配置和呼叫路由信息进行呼出呼叫。 第二个或备份数据库用于记录在呼叫数据库恢复使用后可以复制或移动到呼叫数据库的呼叫详细信息。

    Instant Activation and Provisioning for Telecommunication Services on a Mobile Device
    5.
    发明申请
    Instant Activation and Provisioning for Telecommunication Services on a Mobile Device 有权
    移动设备上电信服务的即时激活和配置

    公开(公告)号:US20100099390A1

    公开(公告)日:2010-04-22

    申请号:US12423723

    申请日:2009-04-14

    Abstract: Methods and systems for instant activation of virtual PBX services on a mobile device are disclosed. In one aspect, a user request for activating virtual PBX services is received on a mobile device. An available primary identification number for the virtual PBX services is retrieved from a telecommunication service provider (TSP). A user interface is presented on the mobile device including a first interface portion presenting the available primary identification number and a second interface portion configured to receive a user identifier. Upon receiving the user input specifying the user identifier and while the user interface is still presented on the mobile device, a user instruction for activating the virtual PBX services is received. Upon receiving the user instruction, the user identifier is sent to the TSP. Then, a confirmation is received from the TSP.

    Abstract translation: 公开了用于在移动设备上即时激活虚拟PBX服务的方法和系统。 在一个方面,在移动设备上接收用于激活虚拟PBX服务的用户请求。 从电信服务提供商(TSP)检索虚拟PBX业务的可用主标识号。 在移动设备上呈现用户界面,包括呈现可用主标识号的第一接口部分和被配置为接收用户标识符的第二接口部分。 一旦接收到指定用户标识符的用户输入,并且当用户界面仍然呈现在移动设备上时,接收到用于激活虚拟PBX服务的用户指令。 在接收到用户指令后,将用户标识符发送到TSP。 然后,从TSP收到确认。

    Universal call management platform
    6.
    发明授权
    Universal call management platform 有权
    通用呼叫管理平台

    公开(公告)号:US09350845B2

    公开(公告)日:2016-05-24

    申请号:US12958181

    申请日:2010-12-01

    Abstract: Systems, methods and computer program products for enabling integration between various internet- or non-internet based communication services (e.g., as provided by different communications platforms and service providers) using a universal platform are described. In some implementations, a service manager is provided that can integrate call management capabilities with multiple communications platforms using the universal platform to enable seamless communication between the various platforms. For example, interactions between individual users on one or more platforms can be tracked in a single conversation history as a threaded interface. The universal platform can integrate with various platforms and third party protocols and services to provide call features that include, for example, call forwarding, call handling, multiple greeting prompts, call screening rules, ring-out rules, international calling, caller ID rules, after hours, and announcement prompts.

    Abstract translation: 描述了使用通用平台实现各种互联网或非互联网通信服务(例如由不同通信平台和服务提供商提供的)之间的集成的系统,方法和计算机程序产品。 在一些实现中,提供了一种服务管理器,其可以使用通用平台将呼叫管理功能与多个通信平台集成,以实现各种平台之间的无缝通信。 例如,一个或多个平台上的个人用户之间的交互可以在单个对话历史中作为线程接口进行跟踪。 通用平台可以与各种平台和第三方协议和服务集成,以提供呼叫功能,例如呼叫转移,呼叫处理,多个问候提示,呼叫筛选规则,呼出规则,国际呼叫,呼叫者ID规则, 几个小时后,公告提示。

    Unified caller identification across multiple communication modes
    7.
    发明授权
    Unified caller identification across multiple communication modes 有权
    跨多种通信模式的统一呼叫者识别

    公开(公告)号:US08831597B1

    公开(公告)日:2014-09-09

    申请号:US13454879

    申请日:2012-04-24

    Abstract: A mobile device is adapted to operate in a first communication mode and a second communication mode. An identifier is acquired for a mobile device, wherein the identifier is sent to identify the mobile device when the mobile device places a call in the first communication mode. A call is placed to a destination device while the mobile device operates in the second communication mode. The same identifier is sent to the destination device while the mobile device operates in the second communication mode. The mobile device is served by a first service provider while it operates in the first communication mode. The mobile device is served by a second service provider while it operates in the second communication mode, the second service provider being different from the first service provider.

    Abstract translation: 移动设备适于在第一通信模式和第二通信模式中操作。 为移动设备获取标识符,其中当移动设备将呼叫置于第一通信模式时,发送标识符以识别移动设备。 当移动设备在第二通信模式下操作时,呼叫被放置到目的地设备。 当移动设备在第二通信模式下操作时,将相同的标识符发送到目的地设备。 第一服务提供商在第一通信模式下操作移动设备。 当第二服务提供商以第二通信模式操作时,移动设备由第二服务提供商服务,第二服务提供商不同于第一服务提供商。

    Authenticated facsimile transmission from mobile devices
    8.
    发明授权
    Authenticated facsimile transmission from mobile devices 有权
    来自移动设备的认证传真

    公开(公告)号:US08780383B2

    公开(公告)日:2014-07-15

    申请号:US12469573

    申请日:2009-05-20

    CPC classification number: H04M1/72522 G06F21/64 G06F2221/2111 H04M1/72572

    Abstract: A fax document can be either uploaded to a fax server in a vPBX network or generated dynamically. For dynamic generation, pre-configured templates can be stored either on a mobile device or on a fax server. A user can use a mobile device connected to a vPBX network as a controlling device to direct generation of faxes on a fax server. The generation of faxes can be customized based on a geographic location of the mobile device. The generated fax can be downloaded onto a mobile device. The user can digitally sign the fax using a touch-screen input device on the mobile device. The digitally signed fax can be transmitted to a destination device.

    Abstract translation: 传真文件可以上传到vPBX网络中的传真服务器,也可以动态生成。 对于动态生成,预先配置的模板可以存储在移动设备或传真服务器上。 用户可以使用连接到vPBX网络的移动设备作为控制设备,将传真发送到传真服务器上。 可以根据移动设备的地理位置来定制传真的生成。 生成的传真可以下载到移动设备上。 用户可以使用移动设备上的触摸屏输入设备对传真进行数字签名。 数字签名的传真可以传送到目标设备。

    User interface for accessing messages
    9.
    发明授权
    User interface for accessing messages 失效
    用于访问消息的用户界面

    公开(公告)号:US08433797B2

    公开(公告)日:2013-04-30

    申请号:US13623758

    申请日:2012-09-20

    Abstract: Described herein are systems and methods for providing a message UI engine for accessing messages on a message system. The message system may comprise a message storage system (that store messages of varying types and formats, such as fax, text, voice/audio, video, and picture messages) and a message access system. The message UI engine is configured by a Flash media UI file for accessing messages and associated message information by interacting with the message access system. The Flash media UI file does not comprise any markup language and comprises only Flash® instructions. The Flash media UI file also comprises a plurality of embedded applications for presenting the plurality of different message types, each embedded application comprising only Flash instructions. The associated message information may be stored and transmitted in a non-markup language format, such as comma-delimited format. The messages and message information may be transmitted using a non-HTTP protocol.

    Abstract translation: 这里描述了用于提供用于访问消息系统上的消息的消息UI引擎的系统和方法。 消息系统可以包括消息存储系统(其存储不同类型和格式的消息,例如传真,文本,语音/音频,视频和图片消息)和消息访问系统。 消息UI引擎由Flash媒体UI文件配置,用于通过与消息访问系统交互来访问消息和相关联的消息信息。 Flash媒体UI文件不包含任何标记语言,仅包含Flash®指令。 Flash媒体UI文件还包括用于呈现多个不同消息类型的多个嵌入式应用程序,每个嵌入式应用程序仅包括Flash指令。 可以以非标记语言格式(例如以逗号分隔的格式)存储和发送相关联的消息信息。 可以使用非HTTP协议来发送消息和消息信息。

    UNIVERSAL CALL MANAGEMENT PLATFORM
    10.
    发明申请
    UNIVERSAL CALL MANAGEMENT PLATFORM 有权
    通用电话管理平台

    公开(公告)号:US20110130168A1

    公开(公告)日:2011-06-02

    申请号:US12958181

    申请日:2010-12-01

    Abstract: Systems, methods and computer program products for enabling integration between various internet- or non-internet based communication services (e.g., as provided by different communications platforms and service providers) using a universal platform are described. In some implementations, a service manager is provided that can integrate call management capabilities with multiple communications platforms using the universal platform to enable seamless communication between the various platforms. For example, interactions between individual users on one or more platforms can be tracked in a single conversation history as a threaded interface. The universal platform can integrate with various platforms and third party protocols and services to provide call features that include, for example, call forwarding, call handling, multiple greeting prompts, call screening rules, ring-out rules, international calling, caller ID rules, after hours, and announcement prompts.

    Abstract translation: 描述了使用通用平台实现各种互联网或非互联网通信服务(例如由不同通信平台和服务提供商提供的)之间的集成的系统,方法和计算机程序产品。 在一些实现中,提供了一种服务管理器,其可以使用通用平台将呼叫管理功能与多个通信平台集成,以实现各种平台之间的无缝通信。 例如,一个或多个平台上的个人用户之间的交互可以在单个对话历史中作为线程接口进行跟踪。 通用平台可以与各种平台和第三方协议和服务集成,以提供呼叫功能,例如呼叫转移,呼叫处理,多个问候提示,呼叫筛选规则,呼出规则,国际呼叫,呼叫者ID规则, 几个小时后,公告提示。

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