SYSTEM AND METHOD FOR A VOICE-ACTIVATED USER SUPPORT SYSTEM

    公开(公告)号:US20240092292A1

    公开(公告)日:2024-03-21

    申请号:US17946477

    申请日:2022-09-16

    Abstract: The concepts include a user support system in the form of a microphone, a visual display arranged in a vehicle cabin, and a controller. The controller includes an instruction set that is executable to receive, via the microphone, a voice-based request from a user, and employ a virtual assistant to determine a user interaction in real time and to determine a specific intent for the voice-based request, including capturing metadata. A user interaction routine determines a user interaction parameter associated with the virtual assistant based upon the voice-based request from the user. A user sentiment analysis routine determines a user satisfaction parameter associated with the virtual assistant based upon the voice-based request from the user. The controller responds in real-time to the voice-based request based upon the user satisfaction parameter and the user interaction parameter that are associated with the virtual assistant.

    ADAPTIVE PERSONAL THERMAL CONTROL IN A VEHICLE

    公开(公告)号:US20230242019A1

    公开(公告)日:2023-08-03

    申请号:US17592005

    申请日:2022-02-03

    Abstract: A system in a vehicle includes a personal thermal device. The personal thermal device provides heating or cooling to an individual occupant of the vehicle. The system also includes a controller implementing reinforcement learning to control the personal thermal device. The controller obtains states, from one or more sensors, indicating current conditions, to obtain a score that is determined according to the states and that represents a reward used in the reinforcement learning. The controller provides a stochastic policy indicating a probability of taking a particular action to control the personal thermal device based on the score acting as a feedback for feedback control of the personal thermal device using the reinforcement learning.

    METHOD OF OCCUPANT DIGITAL PROFILING FOR SEAMLESS EXPERIENCE AND ACTIONABLE INSIGHTS

    公开(公告)号:US20250069129A1

    公开(公告)日:2025-02-27

    申请号:US18454383

    申请日:2023-08-23

    Abstract: A method of occupant profiling for seamless experience and actionable insights. The method includes receiving occupant data about an occupant of a host vehicle, generating a knowledge graph based on the occupant data using automotive ontology, querying the knowledge graph to generate an occupant profile comprising the wants and the needs of the occupant of the host vehicle, communicating the occupant profile to a target vehicle, comparing features of a target vehicle to features of the host vehicle to determine a compatible feature, and configuring the at least one compatible feature of the target vehicle based on the occupant profile. The compatible feature is a vehicle feature present in both the target vehicle and the host vehicle. The occupant data includes meta-data about the occupant of the host vehicle, customer-facing features of the host vehicle, and interaction data between the occupant and the customer-facing features of the host vehicle.

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