摘要:
A method of and apparatus for supporting intelligent call routing (ICR) systems multiple vendors, in a vendor neutral fashion using a computer is described. One embodiment has a voice program send a call routing request using an HTTP format to a call routing program. The call routing program decodes the HTTP request and identifies the appropriate vendor-specific communication format and communications method for talking to the ICR system specified in the HTTP request. The call routing program sends the request and receives the answers from the ICR system in the vendor specific formats. The call routing program provides the ICR system response back to the voice program in a vendor neutral fashion. This approach allows voice programs to easily be written that work with multiple ICR systems and allow component reuse of call routing code amongst programs that end up working with multiple systems.
摘要:
A communications control system is disclosed which includes: a computer including means for storing a schedule for subscribers of the system, the schedule including time and call-processing information for the subscribers which indicate at least one call processing mode and at least one time for a subscriber to have telephone calls processed via the system; a switch controlled by the computer; a communication network for connecting a call from a caller to one or more points on the network; a two-way communications device; a communication apparatus for communicating with the communications device, the apparatus being coupled with the computer for communicating information therewith, the computer being programmed to control the switch to connect the caller, in response to a telephone call placed by the caller, to one or more points on the network selected by the computer using information supplied to the computer by the schedule, the subscriber and the communication apparatus.
摘要:
The combination of a narrowband application that provides a narrowband resource with broadband transport is enabled with a temporary connection across the broadband network between the narrowband resource device in a legacy switch and a Media Gateway within the broadband network. The Media Gateway has an established call connection to a called subscriber for the call. While providing the resource, the call connection for the call in the Media Gateway is broken, and the temporary connection is used.
摘要:
A pre-paid subscriber account system for use with wireless telephone systems is disclosed. The system, which monitors a subscriber's call, deducts the cost of the call from the subscriber's pre-paid account in real-time, warns the subscriber during a call when the account is nearing depletion, and terminates the call when the account is depleted. The system can also prevent the initiation of a new call when the account is depleted. The system and method uses signaling techniques that will allow the metering or billing of the call, along with any authorization or restrictions, to be done remotely from the actual switching of the call. Call events or chargeable events are transmitted to the pre-paid control system while the communications path of the call is held at the switching system awaiting control information.
摘要:
In a telecommunication system having a network switch capable of independently controlling inbound and outbound call legs, a system for, and method of, redirecting in-band control of signaling pertaining to a call placed by a calling party and a system for providing automatic call completion from the calling party to a called party. The control redirecting system includes: (1) call control circuitry, associated with the network switch, for routing the call from the calling party to another party through the network switch, the call thereby having an inbound leg from the calling party to the network switch and an outbound leg from the network switch to the other party and (2) call control redirection circuitry for treating the outbound leg of the call as a second inbound leg from the other party to the network switch and monitoring in-band control signals received from the other party via the second inbound leg. The call control redirection circuitry thereby allows the other party to issue the in-band control signals to the call control circuitry.
摘要:
A telephonic-interface lottery system D interfaces with a multiplicity of individual terminals T1-Tn of a telephone network facility C to enable lottery players to call and play for at least one additional chance to possibly win by dialing a pay-to-dial telephone number indicated on a nullscratch-offnull or online game lottery ticket for use in the system. At the terminals, callers are prompted by voice-generated instructions to provide digital data, such as their telephone number, age, social security number, and/or drivers license number. In addition, the sequence number of the caller as well as the date and time of the call is recorded for positive association with a caller and is stored for processing. The caller's identification data is confirmed using various techniques and callers may be ranked and accounted for on the basis of entitlement-and sequence. In accordance with one format, an instant winner is selected online by utilizing techniques such as determining a random winning sequence number or a winning lottery number generated by a number generator. As an adjunct or alternative, the identification data is processed at a later time to determine a grand prize drawing winner by using various processing techniques for determining winners.
摘要:
A system D interfaces with a multiplicity of individual terminals T1-Tn of a telephone network facility C, at the terminals callers are prompted by voice-generated instructions to provide digital data that is identified for positive association with a caller and is stored for processing. The caller's identification data is confirmed using various techniques and callers may be ranked and accounted for on the basis of entitlement; sequence or demographics. Callers are assigned random designations that are stored along with statistical and identification data. A break-off control circuit may terminate the computer interface aborting to a terminal for direct communication with an operator. Real-time operation processing is an alternative to stored data. The accumulation of stored data (statistical, calling order sequence, etc.) is variously processed and correlated as with developed or established data to isolate a select group or subset of callers who can be readily identified and reliably confirmed. Different program formats variously control the processing of statistical data as for auction sales, contests, lotteries, polls, commercials and so on.
摘要:
A method and system are provided for dual ringing of a Centrex line and a wireless extension of the Centrex line. With dual ringing functionality, a single destination number dialed by a calling party results in ringing of both a Centrex line and a wireless extension of the Centrex line. In one preferred embodiment described herein, the dual ringing functionality is implemented with a network element (e.g., a service node) separate from a switch (e.g., a service signal point). In this way, the dual ringing functionality is available to users of any end office switch that uses the separate network elementnullnot only to those users of a particular type of end office switch. Furthermore, unlike switches, network elements, such as service nodes, typically do not require vendor approval for modification. Additionally, the dual ringing functionality of these preferred embodiments is switch independent and provides an open platform.
摘要:
A private branch exchange (PBX) system includes plural extension telephones divided into extension groups, and a PBX which sends information about one of the extension group to a caller. Plural extension interfaces (I/Fs) coupling the extension telephones to the PBX are divided into groups. The PBX calls each of the extension telephones coupled to all the extension I/Fs of the extension groups corresponding to a call-in signal. In the PBX, a memory stores text data about the extension groups. A controller sends the text data about the extension group to a caller's telephone responsive to the call-in signal. The information can be thus displayed on an extension telephone or an outside-line telephone of the caller.
摘要:
A communications system is designed to allow an end-user device that is coupled to a telephone set to receive activation codes that are transmitted thereto by a switch of such communications system when the telephone set is in an on-hook position. The communications system may initiate the transmission of the activation codes to the end-user device. Alternatively, the end-user device may poll the communications system to receive the activation codes therefrom. The end-user device may invoke a communications service in real time by transmitting to the communications system activation codes stored in its memory via an SVD channel modem while another SVD channel is being used for another communication service.