Method for increasing the efficiency of automated telephony systems
    31.
    发明授权
    Method for increasing the efficiency of automated telephony systems 有权
    提高自动电话系统效率的方法

    公开(公告)号:US08532279B2

    公开(公告)日:2013-09-10

    申请号:US13472908

    申请日:2012-05-16

    IPC分类号: H04M5/00

    摘要: The problem of an automated telephony system having only a single way to measure a caller's difficulty in processing a transaction when using the system is solved by selecting from multiple thresholds for measuring the caller's difficulty. Having a choice of alternative thresholds to measure the caller's difficulty, referred to as inefficiency thresholds, allows for a more responsive approach to managing an automated telephony system. This choice of inefficiency thresholds overcomes multiple problems of systems only using one inefficiency threshold, such as: (1) transferring a call to a live agent too quickly, (2) transferring a call to a live agent too slowly, and (3) giving a caller a feeling that the automated telephony system is unresponsive to his or her needs. Having multiple inefficiency thresholds allows for a more dynamic response to a diverse audience of callers and serves different needs of a caller during various parts of a call.

    摘要翻译: 通过从用于测量呼叫者难度的多个阈值中选择,解决了仅使用单一方式来测量呼叫者在使用系统时处理事务时的难度的自动电话系统的问题。 选择用于测量呼叫者难度的替代阈值,称为低效率阈值,允许更灵活的方法来管理自动电话系统。 这种低效率门槛的选择克服了仅使用一个低效率阈值的系统的多个问题,例如:(1)将呼叫转移到实时代理太快,(2)将呼叫转移到活动代理太慢,以及(3)给予 呼叫者觉得自动电话系统对他或她的需求没有反应。 具有多个低效率阈值允许对呼叫者的不同受众的更动态响应,并且在呼叫的各个部分期间服务于呼叫者的不同需求。

    RADIATION DETECTOR, IMAGING DEVICE AND ELECTRODE STRUCTURE THEREOF, AND METHOD FOR ACQUIRING AN IMAGE
    33.
    发明申请
    RADIATION DETECTOR, IMAGING DEVICE AND ELECTRODE STRUCTURE THEREOF, AND METHOD FOR ACQUIRING AN IMAGE 有权
    辐射检测器,成像装置及其电极结构及其获取图像的方法

    公开(公告)号:US20130009068A1

    公开(公告)日:2013-01-10

    申请号:US13174174

    申请日:2011-06-30

    摘要: The present invention discloses a radiation detector, an imaging device and an electrode structure thereof, and a method for acquiring an image. The radiation detector comprises: a radiation sensitive film, a top electrode on the radiation sensitive film, and an array of pixel units electrically coupled to the radiation sensitive film. Each pixel unit comprises: a pixel electrode (which is configured to collect a charge signal in a pixel area of the radiation sensitive film), a storage capacitor, a reset transistor, a buffer transistor, a column strobe transistor, and a row strobe transistor. The column strobe transistor and the row strobe transistor are connected in series between the buffer transistor and the signal line, and transfer the voltage signal of the corresponding pixel unit in response to a column strobe signal and a row strobe signal. The radiation detector may be used for, for example, X-ray digital imaging.

    摘要翻译: 本发明公开了一种放射线检测器,成像器件及其电极结构以及用于获取图像的方法。 辐射检测器包括:辐射敏感膜,辐射敏感膜上的顶部电极,以及电耦合到辐射敏感膜的像素单元阵列。 每个像素单元包括:像素电极(其被配置为在辐射敏感膜的像素区域中收集电荷信号),存储电容器,复位晶体管,缓冲晶体管,列选通晶体管和行选通晶体管 。 列选通晶体管和行选通晶体管串联连接在缓冲晶体管和信号线之间,并响应于列选通信号和行选通信号传送相应像素单元的电压信号。 辐射检测器可以用于例如X射线数字成像。

    Temperature adjustable mixing valve
    34.
    发明授权
    Temperature adjustable mixing valve 有权
    温度可调混合阀

    公开(公告)号:US08176937B2

    公开(公告)日:2012-05-15

    申请号:US12414798

    申请日:2009-03-31

    IPC分类号: F16K11/20

    摘要: A temperature adjustable water mixing valve having a cold water inlet, a cold water outlet, a hot water inlet, a mixing water outlet, and a valve core configured to open or close water channels. The temperature adjustable water mixing valve further includes a pressure relief channel between the cold water inlet and a port connected with a water storage device. The channel is equipped with a check valve allowing water to flow from the water storage device to the cold water inlet. The temperature adjustable water mixing valve opens the check valve to discharge toward the front-end water source when the inner pressure in the water storage device is high.

    摘要翻译: 一种温度可调的水混合阀,具有冷水入口,冷水出口,热水入口,混合水出口和被配置为打开或关闭水通道的阀芯。 温度可调的水混合阀还包括冷水入口与与储水装置连接的端口之间的压力释放通道。 该通道配有止回阀,允许水从储水装置流到冷水入口。 当储水装置的内部压力高时,温度可调的水混合阀打开止回阀向前端水源排出。

    System and method for prompt modification based on caller hang ups in IVRs
    35.
    发明授权
    System and method for prompt modification based on caller hang ups in IVRs 有权
    基于IVR呼叫者挂断的快速修改的系统和方法

    公开(公告)号:US08150020B1

    公开(公告)日:2012-04-03

    申请号:US11732742

    申请日:2007-04-04

    IPC分类号: H04M5/00

    摘要: In a method for use in Interactive Voice Response (IVR) systems, an IVR is configured such that voice prompts provided to a caller vary systematically and caller hang-up activity is attributed to the particular version of a prompt played to the caller. Voice prompt modifications are chosen based on how long the caller willingly listens to the voice prompt. A relatively short time listening to a prompt before hang-up, indicates dissatisfaction with that prompt. The system compares caller hang-up rates for each of the phrases in a prompt and chooses the optimum solution, which is the variant of the prompt with the longest caller listening time. Optionally, the system compares hang up rates to a threshold and contingent on that comparison chooses an alternative version of the prompt.

    摘要翻译: 在用于交互式语音应答(IVR)系统的方法中,IVR被配置为使得提供给呼叫者的语音提示系统地变化,并且呼叫者挂断活动归因于向呼叫者播放的提示的特定版本。 语音提示修改是根据呼叫者愿意听取语音提示的时间来选择的。 在挂断之前聆听提示的时间相对较短,表示不满意该提示。 系统会在提示中比较每个短语的呼叫者挂断率,并选择最佳解决方案,这是具有最长呼叫者监听时间的提示的变体。 可选地,系统将挂起率与阈值进行比较,并且取决于该比较选择提示的替代版本。

    TEMPERATURE ADJUSTABLE MIXING VALVE
    36.
    发明申请
    TEMPERATURE ADJUSTABLE MIXING VALVE 有权
    温度可调的混合阀

    公开(公告)号:US20090242052A1

    公开(公告)日:2009-10-01

    申请号:US12414798

    申请日:2009-03-31

    IPC分类号: F16K11/00

    摘要: A temperature adjustable water mixing valve having a cold water inlet, a cold water outlet, a hot water inlet, a mixing water outlet, and a valve core configured to open or close water channels. The temperature adjustable water mixing valve further includes a pressure relief channel between the cold water inlet and a port connected with a water storage device. The channel is equipped with a check valve allowing water to flow from the water storage device to the cold water inlet. The temperature adjustable water mixing valve opens the check valve to discharge toward the front-end water source when the inner pressure in the water storage device is high.

    摘要翻译: 一种温度可调的水混合阀,具有冷水入口,冷水出口,热水入口,混合水出口和被配置为打开或关闭水通道的阀芯。 温度可调的水混合阀还包括冷水入口与与储水装置连接的端口之间的压力释放通道。 该通道配有止回阀,允许水从储水装置流到冷水入口。 当储水装置的内部压力高时,温度可调的水混合阀打开止回阀向前端水源排出。

    System and Method for Dynamic Adjustment of a Transfer Strategy
    37.
    发明申请
    System and Method for Dynamic Adjustment of a Transfer Strategy 审中-公开
    用于动态调整转移策略的系统和方法

    公开(公告)号:US20090232283A1

    公开(公告)日:2009-09-17

    申请号:US12048362

    申请日:2008-03-14

    IPC分类号: H04M1/64

    摘要: A method for determining a value for a call center, the value relating to an availability of the call center and setting a transfer strategy of an automated interactive voice response system based on the value. In addition, a system having a strategy adjustment module monitoring a call center and determining a value for the call center, the value relating to an availability of the call center and an automated response module setting a transfer strategy to transfer calls to the call center based on the value.

    摘要翻译: 一种用于确定呼叫中心的值的方法,与呼叫中心的可用性相关的值,并且基于该值设置自动交互式语音响应系统的传送策略。 另外,具有监视呼叫中心并确定呼叫中心的值的策略调整模块的系统,与呼叫中心的可用性有关的值,以及设定将呼叫转移到呼叫中心的传送策略的自动应答模块, 的价值。

    IDENTIFICATION OF BITTER RECEPTORS FOR HYDROLYZED SOY PROTEIN
    38.
    发明申请
    IDENTIFICATION OF BITTER RECEPTORS FOR HYDROLYZED SOY PROTEIN 有权
    水解大豆蛋白的双相体受体鉴定

    公开(公告)号:US20090074894A1

    公开(公告)日:2009-03-19

    申请号:US12053855

    申请日:2008-03-24

    摘要: The present invention relates to the discovery that specific human taste receptors in the T2R taste receptor family respond to particular bitter compounds present in hydrolyzed soy protein derived materials. The invention further relates to the use of these T2R receptors in assays for identifying ligands that modulate the activation of these taste receptors by specific bitter ligands present in hydrolyzed soy protein materials and derivatives thereof and related compounds. These compounds may be used as additives and/or removed from soy-based foods, beverages, cosmetics and medicinals in order to modify (block) T2R-associated bitter taste elicited by bitter ligands present in hydrolyzed soy protein materials. Also these T2R ligands potentially may be used as therapeutics to treat and modulate hT2R1 or hT2R67 associated gastrointestinal and metabolic functions such as serum cholesterol levels as well as treat gastrointestinal and metabolic diseases such as eating disorders, food sensing, food absorption, obesity, diabetes, Crohn's disease, celiac disease, et al.

    摘要翻译: 本发明涉及T2R味觉受体家族中的特定人味受体对存在于水解大豆蛋白衍生物质中的特定苦味化合物的反应的发现。 本发明还涉及这些T2R受体在用于鉴定通过存在于水解大豆蛋白材料及其衍生物和相关化合物中的特定苦味配体调节这些味觉受体的活化的配体的测定中的用途。 这些化合物可以用作添加剂和/或从大豆基食品,饮料,化妆品和药物中去除,以便改变(阻断)水解大豆蛋白材料中存在的苦配子引起的与T2R相关的苦味。 此外,这些T2R配体可能被用作治疗和调节hT2R1或hT2R67相关的胃肠道和代谢功能如血清胆固醇水平以及治疗胃肠道和代谢疾病如饮食失调,食物感觉,食物吸收,肥胖,糖尿病, 克罗恩病,乳糜泻等。

    System and Method for Capacitive Coupled VIA Structures in Information Handling System Circuit Boards
    39.
    发明申请
    System and Method for Capacitive Coupled VIA Structures in Information Handling System Circuit Boards 审中-公开
    信息处理系统电路板中电容耦合VIA结构的系统与方法

    公开(公告)号:US20080277153A1

    公开(公告)日:2008-11-13

    申请号:US11931698

    申请日:2007-10-31

    IPC分类号: H01R12/06

    摘要: Power supplied to an information handling system electronic component through a circuit board has component package inductance parasitic effects compensated by configuring connections to the electronic component to have increased parasitic capacitance. For instance, power and ground vias that connect a processor to power and ground planes of the circuit board are aligned to create a desired parasitic capacitance that reduces the impact of parasitic inductance relating to signal compensation, power delivery and high speed decoupling. The desired distributed capacitance is modeled by altering the radius associated with the equivalent line charge of the power via, the distance associated with the line charges between power and ground vias, and the via barrel length.

    摘要翻译: 通过电路板提供给信息处理系统电子元件的功率具有通过配置与电子元件的连接以补偿寄生电容的组件封装电感寄生效应。 例如,将处理器连接到电路板的电源和接地平面的电源和接地通孔被对准以产生期望的寄生电容,其减少与信号补偿,功率输送和高速解耦有关的寄生电感的影响。 期望的分布电容通过改变与功率通孔的等效线电荷相关联的半径,与电源和接地通孔之间的线路电荷相关联的距离以及通孔筒长度来建模。