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公开(公告)号:US11726763B2
公开(公告)日:2023-08-15
申请号:US17078640
申请日:2020-10-23
Inventor: Brian Mark Fields , Chien Che Huang , Mohamed A. Wazeer , Shawn C. Bennett , Steven C. Cielocha , Ronny S. Bryant , Stephen Kohaus , Terry Quakenbush , Richard A. Novak , Aaron Scott Chan , Craig M. Main , Weixin Wu , Torri Wollenschlager , Carol Marie Csanda , Stacey Gorsuch , Todd Binion
IPC: B62D15/02 , G01C21/34 , G05D1/02 , G06Q40/08 , G08G1/14 , G06Q30/0207 , A61B5/00 , A61B5/02 , B60K35/00 , B60W10/04 , B60W30/06 , B60W30/09 , B60W30/095 , B60W40/02 , B60W40/08 , B60W40/09 , B60W50/02 , B60W50/04 , B60W50/12 , B60W50/14 , B60W60/00 , G05D1/00 , G06F8/65 , G06Q30/0201 , G08G1/09 , G08G1/0962 , G08B25/10 , G07C5/02 , G07C5/08 , G06Q30/0217 , B60W50/00
CPC classification number: G06F8/65 , A61B5/02028 , A61B5/4064 , A61B5/4094 , A61B5/6893 , A61B5/7282 , B60K35/00 , B60W10/04 , B60W30/06 , B60W30/09 , B60W30/0956 , B60W40/02 , B60W40/08 , B60W40/09 , B60W50/02 , B60W50/0205 , B60W50/045 , B60W50/12 , B60W50/14 , B60W60/0059 , B62D15/0285 , G01C21/3407 , G05D1/0055 , G05D1/0061 , G05D1/0088 , G05D1/0214 , G05D1/0278 , G06Q30/0206 , G06Q30/0207 , G06Q30/0217 , G06Q40/08 , G07C5/02 , G07C5/0808 , G08B25/10 , G08G1/091 , G08G1/0962 , G08G1/14 , B60W2040/0809 , B60W2040/0818 , B60W2050/0071 , B60W2050/0073 , B60W2050/0075 , B60W2050/0215 , B60W2050/046 , B60W2050/143 , B60W2540/043 , B60W2540/22 , B60W2540/26 , B60W2556/45 , B60W2900/00
Abstract: Methods and systems for monitoring use, determining risk, and pricing insurance policies for a vehicle having autonomous or semi-autonomous operation features are provided. According to certain aspects, vehicle operation safety may be enhanced. An environmental or weather condition (e.g., hail, storm, wind) may be identified that presents a hazard to an autonomous or semi-autonomous vehicle. With the customer's permission, when it is determined that the vehicle is parked in an unprotected location, a protected or covered location to park the vehicle may be identified, a route to that location may be determined, and the vehicle may be directed to travel automatically to the protected location under the operation of autonomous operation features. Insurance discounts or cost savings may be provided to risk averse insurance customers based upon the self-parking functionality that will reduce or mitigate damage to insured vehicles caused by adverse conditions, falling trees or power lines, hail, etc.
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公开(公告)号:US20230249697A1
公开(公告)日:2023-08-10
申请号:US18137297
申请日:2023-04-20
Inventor: Alexander Cardona , David Dohrmann , Tim G. Sanidas , Jaime Skaggs , Pamela Rearden , Timothy J. Nickel , Thomas Hilton Jannusch , James P. Rodriguez , Scott T. Christensen , Karthikeyan Srinivasan
CPC classification number: B60W50/0098 , G06Q40/08 , G07C5/02 , G06N20/00 , B60W2050/0083 , B60W2556/55
Abstract: Systems and methods for determining the effectiveness of vehicle safety features are provided. Vehicle build information (VBI) for vehicles manufactured by a plurality of OEMs may be obtained. The VBI may contain OEM-specific terminology for smart safety features associated with each vehicle. The obtained VBI may be analyzed to generate an ontology model mapping each feature to any OEM-specific terminology associated with the feature. The ontology model may be applied to the VBI to generate translated VBI for each vehicle, such that the OEM-specific terminology associated with each feature is replaced with OEM-agnostic terminology for the feature. Vehicle accident record information may be obtained for each vehicle, including, e.g., the number, frequency, severity, etc. of accidents associated with each vehicle. Using the OEM-agnostic terminology for each feature associated with each vehicle and the vehicle accident information for each vehicle, an effectiveness score associated with each feature may be calculated.
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公开(公告)号:US11721238B1
公开(公告)日:2023-08-08
申请号:US16897041
申请日:2020-06-09
Inventor: Brian Mark Fields , Nicholas R. Baker , Lee Marvin John Assam
Abstract: A computer-implemented method for determining a quality of driving of a vehicle is presented. Information indicating at least one driving condition may be received from at least one driving condition information indicating device. The at least one driving condition may be different from each of a plurality of driving metrics, and may affect a relationship between the quality of driving and at least one of the plurality of driving metrics. Information indicating the at least one driving metric may be received. At least one indication of the quality of driving of the vehicle may be determined based on the information indicating the at least one driving metric and the received information from the at least one driving condition information indicating device. The at least one indication of the quality of driving may be provided to at least one of the driver, a driving instructor, or an insurance provider.
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公开(公告)号:US11720968B1
公开(公告)日:2023-08-08
申请号:US16697396
申请日:2019-11-27
Inventor: Brian Mark Fields , Chien Che Huang , Mohamed A. Wazeer , Shawn C. Bennett , Steven C. Cielocha , Ronny S. Bryant , Stephen A. Kohaus , Terry Quakenbush , Richard A. Novak , Aaron Scott Chan , Craig M. Main , Weixin Wu , Torri Wollenschlager , Carol Marie Csanda , Stacey Gorsuch , Todd Binion
IPC: G06Q40/08
CPC classification number: G06Q40/08
Abstract: Methods and systems for monitoring use, determining risk, and pricing insurance policies for a vehicle having autonomous or semi-autonomous operation features are provided. According to certain aspects, a computer-implemented method for generating or updating usage-based insurance policies for autonomous or semi-autonomous vehicles may be provided. A request to generate an insurance quote may be received via wireless communication, and with the customer's permission, risk levels associated with intended usage by the customer of an autonomous or semi-autonomous vehicle may be determined. An insurance policy may be adjusted based upon the risk levels and the intended vehicle usage. The insurance policy may then be presented on the customer's mobile device for review and approval. In some aspects, the vehicle may be rented, and the intended vehicle usage is measured in distance or duration of vehicle operation. Insurance discounts may be provided to risk averse vehicle owners based upon low risk levels.
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公开(公告)号:US20230237432A1
公开(公告)日:2023-07-27
申请号:US18191738
申请日:2023-03-28
Inventor: Rebecca A. Little , Bryan R. Nussbaum , Deanna L. Stockweather , Jacob Simonson , An Ho , Vicki King
IPC: G06Q10/10 , G06F3/04815 , H04L65/403 , H04L12/18 , G06F3/01
CPC classification number: G06Q10/10 , G06F3/04815 , H04L65/403 , H04L12/1831 , G06F3/011 , G02B27/017
Abstract: Systems and methods for facilitating virtual collaboration between users within virtual environments are disclosed. A plurality of users access a collaborative virtual environment system at various times using interface devices to establish an asynchronous virtual collaboration session in which users collaborate in real-time and/or asynchronously. To enable asynchronous collaboration, data from virtual collaboration session is stored and presented to later users, including user movements and interactions with the environment, user annotation, and audio communications or comments. Other users may then access the data at a later time, and later user interactions, annotations, and audio may likewise be stored for further review by other users.
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公开(公告)号:US20230234291A1
公开(公告)日:2023-07-27
申请号:US18127450
申请日:2023-03-28
Inventor: Ivan R. Lavazza , Edward P. Matesevac , John H. Hunt
IPC: B29C64/386 , B33Y50/00 , G06Q50/04 , G06Q40/08 , B33Y80/00
CPC classification number: B29C64/386 , B33Y50/00 , G06Q50/04 , G06Q40/08 , B33Y80/00
Abstract: A method for generating a material for a partial replacement includes receiving an image of a sample of an original material needing to be replaced, generating a representative data set for the original material based on the image received, accessing a reference database comprised of a plurality of different materials and including reference texture data or reference characteristic data for each of the plurality of different materials, comparing the representative data set to the reference data in the reference database, identifying at least one of the plurality of different materials correlated to the representative data set, determining the identified correlated material is not available, sending a request to generate a replacement material, and generating the replacement material.
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公开(公告)号:US11710188B2
公开(公告)日:2023-07-25
申请号:US17088806
申请日:2020-11-04
Inventor: Blake Konrardy , Scott T. Christensen , Gregory Hayward , Scott Farris
IPC: G06Q40/08 , G06Q10/10 , G07C5/08 , H04L67/12 , H04W4/90 , H04W4/44 , G07C5/00 , B60W40/09 , G08G1/005 , G08G1/16 , G08G1/0967 , G08G1/14 , G08B21/06 , B60W30/16 , G08G1/00 , G08B25/08 , G06F30/20 , G06Q40/04 , G06V20/59 , G06Q10/0635 , B60Q9/00 , G06Q20/08 , B60R21/00 , G05B15/02 , H04W4/46 , B60W40/08 , G01S19/13 , G06Q50/30 , B60W50/00
CPC classification number: G06Q40/08 , B60Q9/00 , B60R21/00 , B60W30/16 , B60W40/09 , G05B15/02 , G06F30/20 , G06Q10/0635 , G06Q20/0855 , G06Q40/04 , G06V20/597 , G07C5/008 , G07C5/08 , G07C5/0808 , G07C5/0816 , G08B21/06 , G08B25/08 , G08G1/005 , G08G1/09675 , G08G1/096725 , G08G1/096741 , G08G1/096758 , G08G1/096775 , G08G1/096783 , G08G1/096791 , G08G1/143 , G08G1/147 , G08G1/164 , G08G1/165 , G08G1/166 , G08G1/167 , G08G1/205 , H04L67/12 , H04W4/44 , H04W4/90 , B60R2021/0027 , B60W2040/0818 , B60W2050/0095 , B60W2050/0096 , G01S19/13 , G06Q50/30 , G07C5/085 , H04W4/46
Abstract: Methods and systems for determining risk associated with operation of autonomous vehicles using autonomous communication are provided. According to certain aspects, autonomous operation features associated with a vehicle may be determined, including features associated with autonomous communication between vehicles or with infrastructure. This information may be used to determine risk levels for a plurality of features, which may be based upon test data regarding the features or actual loss data. Expected use levels and autonomous communication levels may further be determined and used with the risk levels to determine a total risk level associated with operation of the vehicle. The autonomous communication levels may indicate the types of communications, the levels of communication with other vehicles or infrastructure, or the frequency of autonomous communication. The total risk level may be used to determine or adjust aspects of an insurance policy associated with the vehicle.
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公开(公告)号:US20230229991A1
公开(公告)日:2023-07-20
申请号:US17578354
申请日:2022-01-18
Inventor: Chris Elston , Steve Skrzypczynski , Blain Johnson , Nick Monical
IPC: G06Q10/06
CPC classification number: G06Q10/063116 , G06Q10/06312 , G06Q10/06315
Abstract: A non-iterative revising tool is provided, which interfaces with a WFM service running on one or more WFM hosts. The non-iterative revising tool can configure a client computing device to export timetable records and staffing forecast records from a WFM service; non-iteratively revise, for a referent employee, task assignments of timetable records to fulfill forecast workload volumes of a primary task type according to conditions not implemented by conventional WFM services; and import revised timetable records into the WFM service after work task assignments have been at least partially aligned with forecast workload volumes based on an alignment objective. The non-iterative revising tool and the WFM services configuring client computing devices and WFM hosts in conjunction allows numerous data records to be exported from WFM hosts running the WFM services, revised over a single pass by client computing devices running the non-iterative revising tool, and imported back to the WFM hosts running the WFM services, in just minutes.
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公开(公告)号:US11706344B2
公开(公告)日:2023-07-18
申请号:US17545736
申请日:2021-12-08
Inventor: Chad Skinner , Rachel Duffield , Aaron Kammeyer , Amit Gupta
CPC classification number: H04M3/5232 , H04M3/5175
Abstract: Techniques described herein relate to representative monitoring in a contact center environment. Data associated with a customer interaction, including content of the interaction and video of a representative display during processing associated with the interaction, are presented to an administrator in real time or near real time for monitoring during an interaction. In some examples, a contact center server may receive an event notification when a live contact begins, and may generate data files associated with the live contact to allow the administrator to monitor the contact. In some instances, the contact center server may continue to generate data after conclusion of the live contact, to allow the administrator to monitor and guide post-contact processing performed by the representative. The contact center server also may allow administrators to select live contacts for monitoring and/or receive alerts when pre-selected representatives commence live contacts that can be monitored.
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公开(公告)号:US20230222614A1
公开(公告)日:2023-07-13
申请号:US18114476
申请日:2023-02-27
Inventor: Blake Konrardy , Scott T. Christensen , Gregory Hayward , Scott Farris
IPC: G06Q50/26 , H04N7/18 , G05D1/02 , G06F16/903 , G01S19/13
CPC classification number: G06Q50/265 , H04N7/183 , G05D1/0246 , G06F16/90335 , G01S19/13 , G05D2201/0213
Abstract: Methods and systems for autonomous and semi-autonomous vehicle control, routing, and automatic feature adjustment are disclosed. Sensors associated with autonomous operation features may be utilized to search an area for missing persons, stolen vehicles, or similar persons or items of interest. Sensor data associated with the features may be automatically collected and analyzed to passively search for missing persons or vehicles without vehicle operator involvement. Search criteria may be determined by a remote server and communicated to a plurality of vehicles within a search area. In response to which, sensor data may be collected and analyzed by the vehicles. When sensor data generated by a vehicle matches the search criteria, the vehicle may communicate the information to the remote server.
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